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Faq

How many letters can I have monogrammed on my item?

On most of our products we can monogram up to 4 letters as standard...

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What does blind emboss mean?

We can blind emboss our items which means no foil is applied to the...

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Do you have an express delivery option?

If the item you have ordered is from our leather range we may be...

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How long will my item take to be delivered?

Standard shipping is via Royal Mail Signed and should take 2-4 days to reach...

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How will I know when my order has been sent?

Once your item has been designed, you will receive an email to inform you...

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My item is faulty. What should I do?

If the item you have purchased is faulty, please email us at hadesigns@outlook.com within...

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Leather

Saffiano Our signature saffiano leather is made from real leather which has a cross...

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Do you sell Gift Vouchers?

If your shopping for someone but are unsure what to give them then the...

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Corporate orders

We work closely with companies to deliver a unique experience when purchasing from us....

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Do you offer discounts?

We don't offer any regular discounts unfortunately however if you sign up to our...

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Something is wrong with my order. What should I do?

We are very sorry if something isn't right with your order. We try to...

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The item I want is on pre-order. What does this mean?

Items which are on pre-order will be shipped from the date that is specified...

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